Tech Tip: Fixing Broken Links in Your Texts

 

Some automated texts will include links to apply for a job or reset a password. Certain devices, such as the iPhone, will not show the link as clickable if it is not in a specified format.

See the iPhone example below:

 

Text message with an unclickable link highlighted.

 

Some devices will recognize a shortened URL, and some will not.

It is recommended to add https:// to the beginning of the URL. For example: https://cta.careers/n38f

Other devices, such as Android, detect the URL automatically and will display it as a clickable link:

 

A text message with a clickable link enabled.

 

In order to access the URL in the iPhone message, the cta.careers/n38f URL will need to be cut and pasted into a browser, and then it will populate.

 

Before you go check out some of our other Technical Tips.

 

 

Kathy Barnett

Technical Support Engineer