Tech Tip: Fixing Broken Links in Your Texts


Some automated texts will include links to apply for a job or reset a password. Certain devices, such as the iPhone, will not show the link as clickable if it is not in a specified format.

See the iPhone example below:


Text message with an unclickable link highlighted.


Some devices will recognize a shortened URL, and some will not.

It is recommended to add https:// to the beginning of the URL. For example:

Other devices, such as Android, detect the URL automatically and will display it as a clickable link:


A text message with a clickable link enabled.


In order to access the URL in the iPhone message, the URL will need to be cut and pasted into a browser, and then it will populate.


Before you go check out some of our other Technical Tips.