Privacy Policy
Cadient, LLC (“Cadient,” “we,” “us,” “our”) owns and provides web-based talent acquisition solutions that are used by organizations that contract with us as part of their recruitment, hiring, and onboarding activities (“Customers”), including our applicant tracking system and other recruitment offerings that Cadient provides on those Customers’ behalf (the “Services”).
This Cadient Services Privacy Notice (“Notice”) generally describes the personal information we collect on our Customers’ behalf through the Services from individuals that access and use the Services in their capacity as applicants, prospective employees, or new hires of those Customers (“Candidates”). As used in this Notice, the term “you” means the individual accessing the Services as a Candidate.
This Notice does not apply to the information we collect in other contexts or from other individuals, such as the information we collect from prospective or current Customers through our website, or from employees of our Customers, such as hiring managers and human resources staff, who use the Services as authorized users of those Customers, which is governed by the Cadient Website Privacy Policy.
Cadient's Role as a Service Provider
As between the Customer and Cadient, the Customer is the controller of all personal information that you submit through the Services. Cadient acts as a “processor” or “service provider” of that personal information and does not process that personal information except as provided in our agreements with the Customer or otherwise in accordance with the Customer’s instructions. If you have questions about the handling of your personal information, or would like to exercise any rights you may have under applicable privacy laws regarding the personal information collected through the Services, please contact the relevant Customer directly.
Personal Information Collected through the Services
As used in this Notice, “personal information” means information that identifies an individual or relates to an identifiable individual. “personal information” does not include anonymous, de-identified, or aggregated information that cannot reasonably be associated with or used to identify you.
Our Customers may use Services to collect information about you that you submit as part of their recruitment, hiring, and onboarding activities. The nature and extent of the information is determined by the Customer, and may include the following:
- Identification and contact information such as your name, email address, mailing address, telephone number, gender, date of birth, nationality and national identifiers (such as your national ID/passport number and social security numbers).
- Account registration details, such as your username, password, and password hint.
- Employment history, such as your previous employers and job titles/positions.
- Other background information, such as academic/professional qualifications, job qualifications, education, other details included in your resume, transcripts, and employment references.
- Details of your immigration/visa status, such as work authorization.
- Other information you provide through the Services to our Customers as part of their recruitment, hiring, and onboarding activities, including information contained in documents that you upload to the Services or that you share during video interviews conducted by Customers through the Services, and information provided by the Customer's background check and other candidate screening providers.
How We Use Your Data and Communications Consent
- Application status updates and notifications.
- Interview invites, confirmations, and follow-ups.
- Required documentation and information requests.
- Authentication and password reset notifications.
- Hiring process updates and next steps.
- Future job opportunities.
- Person-to-person text messages (SMS/MMS).
- Automated text notifications for password resets and application updates.
- Job related email communications.
- Employment related phone calls.
By providing your phone number and/or email address during the application process, you expressly consent to receive these communications through the channels you’ve provided. This consent applies to:
- Messages sent directly by our Customers' hiring team members.
- Scheduled or automated messages related to your application.
- Time-sensitive information about your candidacy.
This consent is valid for communications in both the United States and Canada, and complies with applicable regulations including Canada’s Anti-Spam Legislation (CASL), the United States’ Telephone Consumer Protection Act (TCPA), and the CAN-SPAM Act.
You may opt out of SMS communications at any time by replying “STOP” to any text message. To opt in to SMS communications after opting out, you may reply “RESTART” to any text message. These text messages will be tracked and retained within the system. Please note that opting out of communications may impact the Customer’s ability to process your application efficiently.
This consent remains valid for the duration of the application process and may be retained for a period of up to twelve (12) months following its conclusion, unless revoked by you as described above, in accordance with internal policy.
Please note that these communications are facilitated by Cadient solely on behalf of, and at the direction of, the Customer acting as the data controller of your personal information.
Sharing of Personal Information Collected through the Services
When you use the Services, your personal information may be shared with other parties in accordance with our agreements with the Customer and otherwise pursuant to the Customer’s instructions. Categories of third parties with whom your personal information may be shared include the following:
- The Customer to whom we provide the Services.
- Cadient affiliates involved in the provision of the Services.
- Our contractors, service providers, and other third parties we use to support our organization and help provide the Services.
- Other third parties as necessary for Cadient to comply with legal and regulatory requirements; take precautions against liability; protect against fraudulent, abusive, or unlawful uses or activity; investigate and defend against third-party claims or allegations; protect the security or integrity of the Services and any facilities or equipment used to make the Services available; and protect property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
- An acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, to the extent and in the ways prescribed by applicable law.
Do Not Track
The Services may allow other parties to collect personal information about your online activities over time and across different internet websites, online or cloud computing services, online applications, or mobile applications when you use the Services. The Services do not respond to web browser “do not track” signals.
Your Choices
When you register for an account using the Services, you may review and make changes to certain personal information associated with your account by logging into your account and editing your profile.
To exercise any other rights or choices you may have with respect to your personal information under applicable data protection laws, please inquire directly with the relevant Customer. If you wish to make your request directly to us, please provide us the name of the relevant Customer for whom you are a Candidate. We will refer your request to that Customer, and will support them as needed in responding to your request.
Changes to this Notice
We may make changes to this Notice from time to time. When we post changes, we will revise the “Last Updated” date at the end of this Notice. We encourage you to review this Notice periodically to be informed of how we are using your information and to be aware of any changes to the Notice.
Questions About this Notice
If you have any questions or concerns about this Notice, please send an email to privacy@cadienttalent.com, or contact our Support team by telephone at 866-332-1771 or by mail at Cadient, LLC, Attn: Support Team, 1 Glenwood Ave, Suite 500 Raleigh NC 27603, USA.
Effective Date: January 1, 2023
Last Updated: July 1, 2025
