Cadient SmartSuite™ Ensures Fair, Transparent, and Bias-Mitigated Hiring
Hiring technology should elevate fairness, not compromise it.
Cadient SmartSuite™ is built on a simple principle:
AI should assist hiring decisions, not make them.
Across SmartSource™, SmartMatch™, SmartScreen™, SmartFeedback™, and SmartTenure™, every product is designed to enhance consistency, reduce subjectivity, and protect candidates throughout the hiring process, while keeping all final decisions in human hands.
Our Responsible AI framework ensures that automation brings clarity, structure, and equity, not risk.
Our Commitment to Fair & Inclusive Hiring
Cadient is committed to upholding the highest standards of responsible AI use in hiring.
We design all SmartSuite modules to:
Eliminate impermissible bias
Standardize evaluation processes
Support DEI goals with transparency and fairness
Preserve human oversight at every step
Aligned with EEOC, OFCCP, NIST, FTC, ADA, ISO, and global privacy guidance
These principles guide how our AI is developed, deployed, and monitored inside customer environments.
How Cadient SmartSuite™ Prevents Bias
We follow a multi-layered approach to ensure fairness across the hiring lifecycle.
1. Standardized & Structured Evaluations
Across SmartScreen™ and SmartMatch™, every applicant for the same role receives the same:
- Questions
- Evaluation rules
- Scoring criteria
This avoids subjective inconsistencies that often introduce human bias.
2. Skills-First, Job-Relevant Scoring
Our models focus on:
- Skills
- Work patterns
- Retention signals tied to job success
- Experience
- Job-related competencies
SmartSuite never considers demographic attributes or personal characteristics in scoring or ranking.
3. Abstraction to Protect Identity
- Location abstracted to the state level
- Commute calculated from generalized zip-code centers
- Work history converted into broad industry categories
- Education grouped into six standardized levels
- Reference data categorized without personal identifiers
No SmartSuite module uses names, schools, neighborhoods, or any demographic proxies in scoring.
4. No Autonomous Decision-Making
Cadient SmartSuite™ does not approve, reject, or advance candidates automatically.
Hiring teams retain complete control. AI provides structured insight, never final decisions.
Examples:
- SmartMatch™ ranks candidates, but recruiters decide next steps.
- SmartScreen™ scores interviews, but managers determine fit.
- SmartTenure™ predicts retention likelihood, but final judgment is always human.
5. Privacy, Transparency & Employee Rights
Cadient complies with major privacy frameworks including:
- GDPR
- VCDPA
- CCPA / CPRA
- PIPEDA
Profiles display their last refreshed date to maintain transparency.
How Our Products Support Fair Hiring
1. SmartSource™
Search engine only, returns results based solely on employer-defined criteria.
No filtering based on demographics.
*SmartSource™ is powered by Cadient’s AI Sourcing Engine (via QJumpers), aggregating publicly available data from hundreds of sources while adhering to global privacy laws
2. SmartMatch™
Evaluates skills, not keywords, phrasing, or background details.
No autonomous decision-making.
Expands candidate consideration by interpreting meaning, not exact matches.
3. SmartScreen™
Structured, identical interviews for every candidate
Objective, job-related scoring rules reduce human subjectivity.
4. SmartTenure™
Predicts retention using only job-relevant features.
Strict non-discrimination safeguards: abstraction, grouping, and standardized categories.
5. SmartFeedback™
Collects sentiment, never decides outcomes.
Anonymization and aggregation protect employee identity.
Governance, Monitoring & Human Oversight
- Continuous monitoring for drift or potential bias
- Documentation aligned with NIST AI Risk Management Framework
- Auditable scoring processes
- Human review required at every decision point
- Clear, explainable model outputs
We encourage customers to review our fairness controls and incorporate them into their internal DEI and compliance programs.
Download the Full AI Bias Mitigation Report
For legal, IT, procurement, DEI, and compliance teams reviewing AI governance
Frequently Asked Questions
No. SmartSuite™ does not autonomously reject or advance candidates. All decisions require human approval.
No. Protected characteristics and demographic proxies are never used in scoring, ranking, or predictions.
Yes, Cadient aligns with EEOC, NIST RMF, FTC AI guidelines, OFCCP directives, and ISO/IEC 42001 principles.
Yes. All data usage complies with privacy regulations, and candidates can request removal.
No. Cadient does not use individual customer data to train global models. All SmartSuite models are trained using standardized, pre-approved datasets and continuously evaluated to maintain fairness.
No. Cadient does not analyze facial expressions, voice tone, or emotional signals. SmartSuite™ uses only text-based, job-related signals to maintain fairness and avoid biometric risks.
