SmartSuite™ > Smartfeedback™

Real-Time Workforce Feedback.

Because You Can’t Fix What You Don’t Hear.

SmartFeedback™ gives every new frontline hire a voice through automated, conversational check-ins that surface issues before they become exits.

SmartFeedback™

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Sample New Hire Check-In
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Sample 30 Day Check-In
0:00/8:35
Sample 90 Day Check-In
0:00/6:40

What Is SmartFeedback™?
The Feedback Loop That Feeds Your Future.

SmartFeedback™ is Cadient’s post-hire listening tool designed to collect and analyze frontline employee feedback—starting on day one. It works through conversational AI check-ins that feel like dialogue, not data collection, capturing authentic insight from new hires when it matters most.
It uses AI to surface trends, challenges, and morale indicators that help you improve your onboarding, environment, and predictive hiring data.

Key Benefits:

Real-Time Feedback

Capture input the moment it matters most.

Actionable Insights

Understand onboarding gaps and workforce pain points.

Stronger Retention Signals

Feed SmartTenure™ with post-hire reality.

High Response Rates

Designed for mobile, personalized engagement that fits into any frontline schedule.

How SmartFeedback™ Works

From First Day to Long-Term Loyalty. SmartFeedback™ improves your retention strategy by:

Capturing New Hire Sentiment

Surveys, pulse checks, and open-text feedback.

Analyzing
with NLP

AI processes language and scores sentiment.

Feeding
SmartTenure

Improves your predictive retention models over time

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Why Choose SmartFeedback™?
Because You Can’t Improve What You Don’t Hear.

SmartFeedback™ replaces generic surveys with targeted conversations, designed to meet hourly workers where they are and flag problems before they escalate.

Visibility

Uncover hidden friction in onboarding and culture.

Responsiveness

Intervene before small problems become turnover.

Insight

Your hiring data gets sharper with every new hire’s voice.

Trust

New hires feel heard—and teams feel empowered to improve what matters.

SmartFeedback helped us pinpoint onboarding friction we never saw coming—and fix it fast. Our 90-day attrition rate dropped 20%.
— Senior HR Manager, National Retail Chain

If You’re Not Listening, You’re Already Losing.

SmartFeedback™ is natively connected to SmartHire™ and SmartTenure™, providing a full-circle feedback loop that links hiring to retention impact.

Key Features:

Triggered surveys after key milestones (e.g., Day 1, Day 30, Day 90)

Real-time dashboards and sentiment alerts

Automatic feedback loop into SmartTenure™ learning model

Customizable flows powered by AI’s conversational intelligence

Embedded post-hire journeys tailored by role, location, and season

Ready to Get Started?
See What Total Clarity Feels Like.

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Experience
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