Imagine being at a bustling carnival event at the beginning of the summertime. Ride operators are continually starting and stopping the Ferris Wheel and other fun rides. Food vendors are constantly popping popcorn, frying up funnel cake, and handing out drinks to customers.
Just like the ride operators and vendors are keeping up a proverbial well-oiled machine to serve eager patrons, companies must strategize and reform their tactics accordingly for high-volume hiring for business success. Let’s discover five of the most common industries that require a high-volume hiring strategy for various reasons, such as seasonal spikes in customer demand.
1. Retail
Retail is one of the most prominent industries that require high-volume recruiting for operational efficiency. According to Statista, as of 2023, there are 1,072,099 retail establishments in America. When it comes to retail chains, Dollar Tree and Dollar General have the most stores within the retail sector. The top three states that have the most retail establishments include Texas, California, and Florida.
Interestingly enough, the number of department stores from 2015 to 2020 decreased from 7,885 to 6,297. This could be due to the rise of online shopping via popular platforms such as Amazon. Despite the small dip and one sector of the retail industry, high-volume hiring strategies are still very much needed.
Retail establishments will begin hiring seasonal help around late September or early October to prepare and train temporary personnel to handle seasonal spikes in customer demand. For grocery stores, more people will be coming to get their holiday dinners ready. For department stores, more customers will visit during those peak holiday times to find presents for family and friends to exchange during the holidays b
2. Hospitality
The hospitality industry involves hotels, event venues, and restaurants. Hourly workforce hiring measures in hospitality sectors like fast food restaurants are especially crucial for handling meal rushes and holiday spikes. The fast food sector has some of the highest turnover within the hospitality industry.
Generally, the hospitality industry boasts high customer demand with heightened client expectations. No wonder their annual turnover rate is 73.86% according to the Bureau of Labor Statistics. Especially when working in a hotel, room conditions must be pristine. Hence, housekeepers must ensure to clean up all trash, provide fresh linens, and clean the floors before another guest arrives in the room. Otherwise, very particular customers may complain to hotel management, which could result in more customer disputes.
Talent acquisition for large businesses is vital for large hotel chains. As a hotel chain expands to new locations, they will need more talent to staff the company such as hotel management, front desk staff, the sales and marketing department, maintenance staff, housekeepers, and more.
Hotels and event venues drive high-volume recruiting for business success, especially during seasonal peaks in customer demand. Summer vacations and travel for Thanksgiving and Christmas at the end of the year necessitate the need for hotels and event venues to increase their staff to accommodate the extra customer traffic during these periods.
3. Healthcare
Healthcare is an industry that faces many talent shortages while being one of the most vital industries in the nation for caring for and treating sick patients. Statista reported the turnover rate in hospitals for 2023 to be 20.7%. The lack of employee retention in this industry is mostly because of employee burnout. This is evident from healthcare staff having to work long hours and sometimes having to do overtime because of internal staffing shortages and a lack of short-term staffing solutions.
During flu season and the fall and winter, more patients will be visiting general practices to receive treatment during sick visits. Hospitals could also see an influx of patients during the flu season if the disease negatively impacts individuals with compromised immune systems where some individuals may need more emergency-based treatment.
Hence, it’s best to prepare for patient demand by implementing short-term staffing solutions. The strategic approach can handle increased patient demand, especially if the regular personnel staffing the facilities are out on a sick day, vacation, or family leave.
4. Warehousing and Logistics
Warehousing and logistics companies require high-volume hiring for business success mainly to meet spikes and customer demand within the e-commerce sector during the holidays. With many commercial holidays throughout the year including Valentine’s Day, Easter, Halloween, and Christmas, it’s important to have enough staff within the company to handle sending out customer orders in a timely fashion for increased client satisfaction.
While most warehousing and logistics positions are entry-level, some jobs require more complex skill sets such as equipment operation and inventory management. Hence, warehousing industry recruitment teams have to discover specialized angles for innovative high-volume hiring measures to find the best talent for all these positions. One way to onboard multiple individuals at the same time in this industry would be to hold an open house at the manufacturing facility. This way, candidates can tour the facility and complete on-the-spot interviews, which can expedite the company’s time-to-hire metric.
5. Call Centers
What’s more convenient than visiting a business to ask a question about a product or service? Just pick up the phone and ask a question from wherever you are! This is why call centers are an integral industry, refining a convenient customer experience where they can ask representatives questions about products and services a company offers.
Most call centers require entry-level applicants, so the hiring process is usually not as complex as in other industries. However, call center representatives should have the communication and problem-solving skills necessary to assist customers and handle disputes over the phone.
High-volume hiring for business success and the call center industry usually happens during the holiday season. More customers will be calling in to ask questions and settle disputes from mid-November to late December, depending on the industry the call center serves.
